For outbound call centers, compliance with government regulations regarding consumer privacy and protection is essential. Noncompliance won’t just get your center into hot water - it can get your business shut down and land you in major legal trouble.
Can you operate an outbound contact center in the post-TCPA era without worrying about this potential problem? Yes - if you and your staff understand outbound call compliance and how to work within the government guidelines. Here, we’ll help you understand your center’s place in the modern marketplace and how to keep from encountering problems related to compliance: