ChaseData Call Center Software Blog

Predictive Dialer Reviews and Rating sites: what can they tell you?

Posted by Ahmed Macklai on Aug 30, 2018 7:30:00 AM

Predictive Dialer Reviews

In the 21st century, the internet has become the No. 1 place to find out what people are saying about a product or company. Besides Google reviews, there are entire websites dedicated to customers leaving reviews for products they have used. If you’re looking for a service and are unsure of whether it’s worth your money, looking at reviews is the way to go. Predictive dialer reviews are no different — they are the key to seeing what the truth is about call center software companies.

You don’t have to look far to find some of ChaseData’s reviews. Whether you want to know how easy the software is to use or how well the software functions, predictive dialer reviews offers an unbiased look at their products – but it goes beyond that. Not sure about the customer service in terms of helpfulness and responsiveness? Online reviews give you the types of information that might otherwise be hard to find.

The bottom line? These days, you can’t hide anymore, as some of our own online reviews shows:

Reed L., via Capterra

“Very Easy to Use, Extremely Reliable, Robust Features. The customer tech support team is very responsive and knowledgeable. We have been a long time customer of Chase Data Corporation. We started using their predictive dialer product in 2003 when Call Centers were premise based and T-1 driven. What used to take 30-60 Days to add additional resources now takes literally hours.

We migrated to the Cloud Based CallCenterNow product in 2011 and it has helped us save money while also increasing our calling productivity. The ability to easily add agents (remote and onsite) is very satisfying. Also, over the years the developmental team has responded very quickly to our special report and feature enhancement requests.”

Kenneth O., via Capterra

“The product is easy to use and allows us to effectively manage our call center operations. From the reporting to real-time data, ChaseData helps meet our customer needs. They are also quick to reply and assist with any administration functions we need assistance with. The level of service we receive is amazing! Our Account Manager is always happy to assist. We have looked at other platforms, but continue to use Chase for its efficiency and sturdiness. It is truly the Ferrari of dialers.”

Mike from Leading Sales Solutions, via Software Advice

“I've worked with dialer companies for two decades. While each have had their ups and downs, ChaseData has proven to be elite in all categories. Customer service is always there to help and does their best to accommodate problems in real time. The support staff has provided amazing service and maintained professionalism at all times. Anyone using a dialer knows how stressful this sector can be, and downtime can feel like an eternity. I can't stress enough how lucky we are to have the support from ChaseData as they continue to be leaders in this industry.”

Luis from Openvix, via Software Advice

“It’s very powerful with predictive dialing, inbound call handling and prioritizing as well as their reporting and list management features. Secondly, you can customize it the way you want. It was easy to customize for me at least since I am in the business, and last but not least their call quality and the responsive speed of the software especially for the agents is excellent in my opinion. I can only say they have a very good product and something I would highly recommend to others looking for an effective and very robust solution for their contact center needs.”

Gregg J., via GetApp

“I have been using ChaseData now for quite a while and have found both the promptness of issue resolution and the response to increase or decrease of licenses to be the fastest in the industry. I have used several other companies over the years and appreciate the work they have put in to make our call center a success.”

Predictive Dialer Reviews

Overall Ratings

ChaseData has a reputable online reputation not only from marketing strategies, but from our clients giving predictive dialer reviews across the internet. On Capterra, we have an overall rating of five out of five stars, and the same rating is given for our ease of use and customer service. On Software Advice, we also have five out of five stars from 107 reviews; we are given perfect scores on our functionality, quality, support, and value for money. And on the GetApp website, 98% of our reviews are positive, and 100% of people would recommend our services. These sites also have other information other than reviews, such as the services we offer and our pricing.

For information on what others have to say about services and products, online reviews can tell you what good experiences people have had with a business. Additionally, they can tell you any cons or bad experiences they have had and if they were fixed by the company or not. The predictive dialer reviews reviews that are available online for ChaseData is an example of how much what customers have to say matters. If you want to find out the truth about a company, then online reviews are there for you.

Work with ChaseData

Starting in 1997, we began our mission to design advanced, high-quality, and intuitive call-center software. Now, the use of cloud-based computing, we offer best-in-class solutions for companies as small as a five-person call room to multinational corporations with call centers all over the world. We back up our product and can offer a long list of customers and their success stories on our website. We want your call center to be one of our success stories, call us today set up a free demonstration and then schedule a fully-featured two-week test drive with our call center software that has been customized to suit your company’s individual needs. We’re ready to make you believe the reviews - and maybe you can write your own.

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