It seems that every business owner and information technology specialist has their head in the clouds these days, doesn’t it? Well, perhaps not. But if you listen to conversations about where they do most of their computing and file storage, it might sound that way.
This is because, in recent years, there has been a meteoric rise in the use of so-called “cloud” software. This term may sound rather dreamy and intangible, but in reality, it’s simple, practical science. When it comes to cloud-based call center software, it can also be good business sense.